Privacy Policy

Introduction

This privacy notice provides you with details of how I collect and process your personal data through your use of iolamagazine.com, including any information you may provide through my site when you purchase a product or service, sign up to my newsletter or take part in a prize draw or competition.

Contact Details
My full details are:
Email: info@iolamagazine.com
Address: iola magazine, Abi Partridge, 7 Elm Close, Witney, Oxfordshire, OX28 5BT

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@iolamagazine.com

What data I collect
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:

– Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
– Contact Data may include your billing address, delivery address, email address and telephone numbers.
– Financial Data may include your bank account and payment card details.
– Transaction Data may include details about payments between us and other details of purchases made by you.
– Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
– Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
– Usage Data may include information about how you use our website, products and services.
– Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.

How we collect your personal data
We collect data about you through a variety of different methods including:
– Direct interactions: You may provide data by filling in forms on my site (or otherwise) or by communicating with me by post, phone, email or otherwise, including when you:
– Order products or services;
– Create an account on the site;
– Subscribe to our service or publications;
– Request resources or marketing be sent to you;
– Enter a competition, prize draw, promotion or survey; or
– Give feedback.
– Automated technologies or interactions: As you use the site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.

Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

administer the website;

improve your browsing experience by personalising the website;

enable your use of the services available on the website;

send you goods purchased via the website, and supply to you services purchased via the website;

send statements and invoices to you, and collect payments from you;

send you general (non-marketing) commercial communications;

send you email notifications which you have specifically requested;

send you our newsletter and other marketing communications relating to our business or the businesses of our sponsors which we think may be of interest to you, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

deal with enquiries and complaints made by or about you relating to the website;

keep the website secure and prevent fraud;

verify compliance with the terms and conditions governing the use of the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.co.uk. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States) which may not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

Mobile device privacy
The following applies to the site, when viewed on a mobile device:
When accessed with a mobile device, the site may collect information automatically, such as the type of mobile device you have, device identifiers and information about your use of the site. Regardless of the device you use to access the site, it will also collect information you provide, as well as information about your interaction with the site and its content.

If location services are activated on your mobile device, the site may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use the website. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.

Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

I may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

I will use the session cookies to keep track of you whilst you navigate the website and to prevent fraud and increase website security. I will use the persistent cookies to enable my website to recognise you when you visit and keep track of your preferences in relation to your use of my website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to my website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

We use remarking pixels from Facebook to aid in customized, targeted follow-up advertising. We use social sharing buttons to enable users to share content. These include but are not limited to Facebook and Pinterest. These services will use cookies to recognise your account. Facebook’s privacy policy is available at: https://www.facebook.com/about/privacy/cookies and Pinterest’s privacy policy is available at: http://about.pinterest.com/privacy/.

In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the site may not operate properly.

Disclosure of your personal data
We may disclose your personal information to any employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
In addition, we may disclose your personal information:
– to the extent that we am required to do so by law;
– in connection with any ongoing or prospective legal proceedings;
– in order to establish, exercise or defend my legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
– to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
– to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in my reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this privacy policy, we will not provide your information to third parties.

Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we must keep basic information about customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to
Request access to your personal data;
Request correction of your personal data;
Request erasure of your personal data;
Object to processing of your personal data;
Request restriction of processing your personal data;
Request transfer of your personal data;

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at info@iolamagazine.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex, or you have made several requests. In this case, we will notify you and keep you updated.

Policy amendments
We may update this privacy policy from time to time by posting a new version on my website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email, if you have elected to receive these.